The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weekly KB digest.
Recently added and updated Knowledge Base articles:
Knowledge Management
Help important information flow between the IT departments and the company or organization using knowledge management. (Click to see all Knowledge Management Knowledge Base articles)
- Empty KB categories are displayed although glide.knowman.show_only_populated = true (KB0536132)
- sys_ui_message record for the key "Known Errors" should be "Known Error" (KB0541713)
- Knowledge base categories not translated (KB0541708)
On-Call Rota
Find the right person within a group to assign an incident or task with On-call Rotation. (Click to see all On-call Rota Knowledge Base articles)
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application. (Click to see all Service Catalog Knowledge Base articles)
