Upcoming Customer Success Center webinars

[Glen Kaminski]

Want to learn more about the Best Practices on the Customer Success Center? Join us for one of our webinars in the Customer Success @ Scale series!

We kicked off the new webinar series this past August, focusing on the Best Practice Guides on the Customer Success Center. Each webinar is hosted by a member of the Best Practices Center of Excellence and features the author of the best practice as well as color commentary from customers, partners and/or our Now on Now team.

The webinars offer an opportunity for you to "ask the experts" - subject matter experts as well as practitioners.

Our live webinars are listed on the ServiceNow Events page.

Here’s our schedule for the rest of 2018. I'll update the blog post with registration links as they become available:

• Tuesday, Oct 30 – “Avoid customization pitfalls: Innovate and meet demand at scale” with Glen Kaminski and Ivan Martez (Registration link)
• Tuesday, Nov 6 – “The eight essentials of implementation success” with Mark Tonsetic (Registration link)
• Tuesday, Nov 13 – “How to launch digital business services” with Glen Kaminski  (Registration link)
• Tuesday, Nov 27 – “Automate change and incident management with ITSM and ITOM” with George Rubio (Registration link)

But wait, there's more! We also have on-demand webinars for more best practice guides that are on our Customer Success Center. Check them out below:

• Normalize discovered software for effective software asset management
• Plan your successful CMDB deployment
• Populate and maintain your CMDB with ServiceNow Discovery
• Transform your legacy knowledge with HR Knowledge Management
• Improve Self-Service with ServiceNow
• Integrate your Tenable Security Center to resolve vulnerabilities faster
• Perform ServiceNow upgrades quicker and more effectively
• Get started with Performance Analytics
• Build organizational support for enterprise services transformation

Glen Kaminski, Sr. Research Manager, Best Practices Center of Excellence – Customers Success at ServiceNow