Activity Feed Updates

sseverance
Tera Contributor

We are looking to make updates to the activity feed in Incidents. One thing we would like to do is make it so that if the Incident is reassigned to a different user, that reassignment shows in the activity feed. We may also want to make similar updates to SCTasks. Can someone show me where that logic lives?

1 REPLY 1

Hemanth M
Tera Sage

Hi @sseverance ,

 

Are you referring here?, if so check if this checked if not

HemanthM_0-1793024641646.png

make sure its added here by clicking here

HemanthM_1-1793024719567.png

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026