Additional Assignee List Edit

[mliskaser]

Hello all,

When you use a VTB you can add additional assignees, these assignees can also be viewed in a List view however this is not editable unless you use the VTB. 

I am looking to enable List edit for the Additonal Assignee List field on the Task Table but I am unable to. I have checked glide.ui.list_edit_ignore_types and this field is not included

I have tried to create a custom ACL for the task.additional_assignee_list and still I cannot edit that field. Any insight to where this can be enabled would be appreciated!

[Maik Skoddow]

Hi @mliskaser 

KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0783594 mentions that you have to clear the cache first.

If this doesn't help check whether there are any ACLs or data policies in place that could prevent editing

Maik

[mliskaser]

Unfortunately no luck with that one.

There is no ACL I can see for this apart from the one I made to enable it which also didn't work. I can't see any other ACL's that would be conflicting either or Data policies. There is an OOB behaviour that is preventing this, I just can't figure out what it is.