Hi People,
I have a request, On the Incident Form, the 'Assigned to' field should be accessible to the user only if he is a member of the current Assignment Group or make it read-only otherwise. I've tried to use the OnLoad Client Script but, it's not working for the newly opened records (before submitting a new incident) and also there is a delay of a few seconds after the form loads for the script to execute. Due to the delay, though the user is not a member of the group he's able to access Assigned to and fill in the data, and then the field is turning read-only. I'm adding my scripts Please help me.
Client Script
function onLoad() {
var assignmentgroup = g_form.getValue('assignment_group');
var ga = new GlideAjax('UserProtectionAssignedto');
ga.addParam('sysparm_name', 'incidentassignedto');
ga.addParam('sysparm_group', assignmentgroup);
ga.getXMLAnswer(generateassignedto);
function generateassignedto(answer)
if (answer == 'true') {
g_form.setReadOnly('assigned_to', false);
} else {
g_form.setReadOnly('assigned_to', true);
}
}
SCRIPT INCLUDE:
var UserProtectionAssignedto = Class.create();
UserProtectionAssignedto.prototype = Object.extendsObject(AbstractAjaxProcessor, {
incidentassignedto: function() {
var groupname;
var assignmentgroup = this.getParameter('sysparm_group');
var group = new GlideRecord('sys_user_group');
group.addQuery('sys_id', assignmentgroup);
group.query();
if (group.next()) {
groupname = group.name;
var gr = new GlideRecord('incident');
gr.query();
while (gr.next()) {
if (gs.getUser().isMemberOf(groupname) ) {
return true;
}
}
}
},
tyUserProtectionAssignedtoe: 'UserProtectionAssignedto'
});
