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issue with on submit script

below code is working UAT but not in PROD. anything is wrong function onSubmit() {    var hiredate = g_form.getValue('hire_date');    var rehiredate = g_form.getValue('rehire_date');    var augdate = '2024-01-01';    if (hiredate > augdate || rehired...

hemanth40 by Tera Contributor
  • 330 Views
  • 3 replies
  • 0 helpfuls

Which script has updated a record?

Hi,I have an incident task closed by user System so i think that there is a BR, a flow, ... that update it but I don't know what and which: there is a way to check what has updated a record? If not, could it be something OOTB that perform this update...

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Resolved! Timestamp from sys_audit table

Hi Ninja's, We have a custom date/time field on INC table named as Last Customer Update - readonly, for reporting purpose. Requirement:If the Caller has an email address, this custom field should display last 'Additional Comments' timestamp.If the em...

JuileeD by Tera Contributor
  • 524 Views
  • 3 replies
  • 0 helpfuls

Resolved! ACL to restrict users to edit fields from list view

Hi All,We are working on a requirement where we have to give access to ITIL users to edit only specific fields of incident from list view.Currently there is an ACL where only admins have access to edit fields of incident from list view and restrictin...

bhargavi9 by Tera Contributor
  • 1071 Views
  • 2 replies
  • 1 helpfuls

What are the different types of coalesce?

hello!I came across this question recently, can anyone clarify that are there different types of coalesce or not.if there are then, what are the different types of coalesce present in SN and how do we differentiate between them.

saudfaisal by Tera Contributor
  • 591 Views
  • 1 replies
  • 1 helpfuls

Resolved! ServiceNow REST Integration with Monday.com

Hello,I am working on one implementation project where I have to do the integration between Monday.Com and ServiceNow.I know there is spoke present but that's not our requirements, we need to create an item on the board in Monday.com when we create a...

Shahebaz by Giga Guru
  • 794 Views
  • 2 replies
  • 0 helpfuls