Creating incidents from CloudWatch Alarms with below two available methods
- AWS Systems Manager OpsCenter
- AWS Systems Manager Incident Manager.
We specifically need the exact configuration steps for setting up AWS cloudwatch for both above options to create incidents in ServiceNow (unidirectional only).
The ask was to create the incidents in ServiceNow and also act on those incidents that will update the corresponding ticket in AWS.
Regards,
Suvetha
