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Resolved! UNIX integration with ServiceNow

Hi, I have a requirment to integrate ServiceNow with UNIX server. I need to send data (short description, number etc) from incident ticket to Unix server and again get back some data back from Unix to Servicenow. Do we have any spoke available in Int...

Access issue

Hello,Couple Users are not able to log into serviceNow. I was able to impersonate user, user is active in the system. Any hint on how to fix this challenge?

akings24 by Tera Contributor
  • 273 Views
  • 1 replies
  • 0 helpfuls

Resolved! getting all the sctask objects of a RITM

Hello Experts, For a RITM and i want to get all the SCTASK objects the RITM will have. Below is the script i am using. Please suggest me if it is OK or please suggest the best practice way to get it.  var i=0;var arr=[]; var reqitm=new GlideRecord('s...

deepika46 by Tera Contributor
  • 1667 Views
  • 5 replies
  • 6 helpfuls

Need to attach an attachment from Record procedure

Hi All, I have created a Record Procedure (RP). In that RP I have created Attachment Variable.When User Clicks on submit button that attachment should be attached to target Table.But I'm unable to attach it in Target Table. Anyone please help me on t...

Bunny by Tera Contributor
  • 303 Views
  • 2 replies
  • 1 helpfuls

Resolved! Adding journal notes to incidents via script

I have an ask to update 300+ records. While this is doable, the ask includes adding notes to the update, which is always a little trickier. I'm not sure how to dotwalk or access the attached activity list to update it. var gr = new GlideRecord('incid...

Venjamin by Tera Contributor
  • 5855 Views
  • 5 replies
  • 4 helpfuls

authentication issue for inbound integration

Hello experts, We are using a service account for inbound integration. But via postman or the client's internal tool to send the inbound payload to us they are getting the issue   "error": {    "message": "User Not Authenticated",    "detail": "Requi...

deepika46 by Tera Contributor
  • 386 Views
  • 2 replies
  • 0 helpfuls