change form

satya1995
Tera Contributor

The 'Incident caused by change' related list on the change form disappears when the same incident is linked to two different change requests.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @satya1995 

This is the expected behavior OOTB, meaning an incident can be caused by a single change, not multiple changes. Therefore, the latest change will be associated with the incident, not the older one

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