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Communicate outage to end users.

Payal Tripathy
Tera Contributor
With the role of MIC or MIL I need to be able to communicate high priority incidents to end users.  The benefit is to deflect calls to the service desk and to inform the general user population.
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Payal Tripathy 

 

What is the problem statement, look like you missed out the details here. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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