Communicate outage to end users.

Payal Tripathy
Tera Contributor
With the role of MIC or MIL I need to be able to communicate high priority incidents to end users.  The benefit is to deflect calls to the service desk and to inform the general user population.
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Payal Tripathy 

 

What is the problem statement, look like you missed out the details here. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************