Data Certification Task State field change

p t1
Kilo Sage
Kilo Sage

Hi Team,

 

In data certification task, when percent completes to 100 state is changing to closed complete. But we need to change the state to pending.

 

I tried putting watch on state field but no script it shows in log.

@Ankur Bawiskar need help on this.

Please help me from which script it's changing the state field.

 

Thanks 

 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @p t1 

 

It is OOTB and making changes can be risky and not recommended. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hi @Dr Atul G- LNG 

 

I know it's risky, but i need to know the script from where exactly the state is changing

 

Thanks,

Preethi

Hi @p t1 

 

Have a look here in BR

LearnNGrowAtul_0-1707841244025.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi @Dr Atul G- LNG 

 

The above mentioned BR are not changing the state to closed complete.

 

Thanks,

Preethi