Delivery time value is not showing on portal

[Pratiksha2]

Hello,

Delivery time value is not showing on portal view.

Please check the attached screenshot below

Thank you in advance!!

[Paul Curwen]

Have you checked this on the widget?

In the SC Catalog Item widget (widget-sc-cat-item-v2)  set the 'hide_deliver_time' option to the value of 'false'.

[Pratiksha2]

Yes, I have already set it to the active false still it is not working

[Paul Curwen]

Are you using a custom widget or the OOTB widget-sc-cat-item-v2?

The OOTB option schema is: 

[{"name":"show_add_cart_button","section":"other","label":"Show Add Cart Button","type":"boolean"},{"hint":"If you turn on this, you will be able to see field validation messages on right side","name":"show_field_validation_messages","default_value":"true","section":"other","label":"Show field validation messages","type":"boolean"},{"hint":"Show Add/Update Wish List buttons","name":"show_add_to_wishlist_button","default_value":"true","section":"other","label":"Show Add/Update Wish List buttons","type":"boolean"},{"hint":"Order item section on top. If you uncheck this, order section will be displayed at bottom of screen","name":"display_cart_on_right","default_value":"true","section":"other","label":"Order Item Section On Top","type":"boolean"},{"hint":"Show item description in few words with an option to read more","name":"show_less_description","default_value":"true","section":"other","label":"Enable Show More/Less for Item description on Mobile","type":"boolean"},{"hint":"Hide the Delivery Time in the widget","name":"hide_delivery_time","section":"other","default_value":"false","label":"Hide Delivery Time","type":"boolean"},{"hint":"Makes it a preview page","name":"is_preview","section":"other","default_value":"false","label":"Is preview","type":"boolean"}]

check you have exactly the following regarding delivery time options: 

{"hint":"Hide the Delivery Time in the widget","name":"hide_delivery_time","section":"other","default_value":"false","label":"Hide Delivery Time","type":"boolean"},

[Paul Curwen]

If you have customised it then also take a look at this post: 

https://www.servicenow.com/community/developer-forum/show-delivery-time-on-catalog-item-in-the-servi...