difference between workflow and flow designer
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10-10-2025 08:56 PM
Explain me difference between workflow and flow
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10-12-2025 12:18 PM
Hi @mohitbhadan
Flow Designer vs Workflow:
If you are creating something new, start with flow designer. However, there are a few cases you will need to use Workflow, as follows:
- Instance is running on a release earlier than Kingston.
- If the process requires complicated or scripted logic, it can be written in a Workflow and called from a flow.
- Changing logic already developed using Workflows.
- SLA timer is required.
- Steps required do not exist yet in Flow Designer and require unsupported protocols.
Use Flow Designer when:
- Instance is running Kingston release or later.
- Process owners need to use natural language and low code way to automate approvals, task, notifications and record operations.
- New logic needs to be developed and it has not been created in workflow.
- Business logic needs to use the library of reusable actions across multiple flows.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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