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difference between workflow and  flow designer

mohitbhadan
Tera Contributor

Explain me difference between workflow and  flow 

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @mohitbhadan 

Flow Designer vs Workflow:

If you are creating something new, start with flow designer. However, there are a few cases you will need to use Workflow, as follows:

  • Instance is running on a release earlier than Kingston.
  • If the process requires complicated or scripted logic, it can be written in a Workflow and called from a flow.
  • Changing logic already developed using Workflows.
  • SLA timer is required.
  • Steps required do not exist yet in Flow Designer and require unsupported protocols.

 

Use Flow Designer when:

  • Instance is running Kingston release or later.
  • Process owners need to use natural language and low code way to automate approvals, task, notifications and record operations.
  • New logic needs to be developed and it has not been created in workflow.
  • Business logic needs to use the library of reusable actions across multiple flows. 
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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