duplicate activities (duplicate work notes and comments) in incident module

[rajamusani]

we are observing duplicate activities (duplicate work notes and comments) in incident module, if you faced similar issue please suggest.

note: checked in business rules(current.update()) not used in the BR's and script includes.

[Weird]

Do you have duplicate values in the sys_journal_field table?
When do you get duplicates? For example you might have something weird on your portal widgets that's applying updates twice or an integration doing something weird.

[Ankur Bawiskar]

@rajamusani 

is this happening in all the records of that table?

what's the pattern?

May be user entering the same comments twice?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Anko Quanza]

Did you find a solution to this problem? We have the same. Although it is intermittent.

Thanks.