Email notifications with link to update record kn the form

samundeeswari M
Tera Contributor

A user can cick a link or button in an email and the Reports associated record's work notes and other fields are updated.

FYR: if user created a incident then he get email notifications, in that email contains a link or button. A user click on that then the incident records will update. 

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@samundeeswari M 

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samundeeswari M
Tera Contributor

@Dr Atul G- LNG  herevis the exact requirement

Come up with a solution(s) where a user can click a link or button in an email and the associated recond's work notes and other fields are updated