Email to be sent 30 min before the SLA breach time

sowmya25
Tera Contributor

‎07-19-2023 07:34 AM

Email to be sent 30 min before the SLA breach time

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Community Alums
Not applicable

‎07-19-2023 11:21 AM

Hello @sowmya25 ,

 

Please refer to this: https://www.servicenow.com/community/developer-forum/send-notification-1-hour-before-sla-breaches/m-...

 

@sowmya25 , Please mark my answer as "Accept as Solution" and "Helpfuls." If it works for you.

 

Thank you!

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