Feature Suggestions
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08-22-2025 06:49 AM
Feature Add Idea:
Not just for incidents but any entity in servicenow that I can assign myself as taking ownership of the item but please consider adding a button labeled something like "Take Ownership" or whatever you want it to be that once pressed, it would assign the item to me and save the record.
This would be a huge time saver.
Areas I can see this on is incidents, change tasks, catalog tasks and any other item that I can select in a drop down my name to assign the work to me.
Please get this idea in front of development.
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08-29-2025 06:03 AM
@jbruns2019 for Workspace it's not UI Action but UX Declarative Action:
table sys_declarative_action_assignment:
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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08-29-2025 06:05 AM
You are making my point.
You are now describing additional steps over and beyond OOTB.
My feature request is once I have installed ServiceNow, the assigned to me is already there.
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08-29-2025 06:07 AM
Yes 🙂 no need to create it.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */