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Feature Suggestions

jbruns2019
Mega Expert

Feature Add Idea:

 

Not just for incidents but any entity in servicenow that I can assign myself as taking ownership of the item but please consider adding a button labeled something like "Take Ownership" or whatever you want it to be that once pressed, it would assign the item to me and save the record.

 

This would be a huge time saver.

 

Areas I can see this on is incidents, change tasks, catalog tasks and any other item that I can select in a drop down my name to assign the work to me.

 

Please get this idea in front of development.

12 REPLIES 12

@jbruns2019 for Workspace it's not UI Action but UX Declarative Action: 

 

table sys_declarative_action_assignment:

GlideFather_2-1756472617894.png

 

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You are making my point.

You are now describing additional steps over and beyond OOTB.

My feature request is once I have installed ServiceNow, the assigned to me is already there.

Yes 🙂 no need to create it.

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/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */