Fetch Attachments from Third party

anu57
Tera Contributor

Hello

 

I am  trying to integrate servicenow with a third party tool, integration is via an API platform where i need to fetch the attachment based on ticket number. 

the attachment type is octet stream. how can i use rest api GET method to fetch the attachment and create attachment in the sys_attachment table and align it with the created incident ? 

1 REPLY 1

Peter Bodelier
Giga Sage

Hi @anu57,

 

How to get the attachment is completely dependent on the API of the third party.

Once you are able to retrieve it, you should be able to use it with this documentation:

 

GlideSysAttachment | ServiceNow Developers


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