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Field decorator missing

MirnaliR
Tera Contributor

I don't find a field decorator for teams in the incident form beside the caller field even after running the fix script "Add Teams chat Field Decorator".

Any inputs on resolving the issue?

3 REPLIES 3

GlideFather
Tera Patron

Hi @MirnaliR,

can you add a screenshot indicating what's wrong? It's nor clear to me and this would help a lot.

Do you talk about a list view or form view? And field decorator you mean a Field Style?

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MirnaliR
Tera Contributor

Field decorator on the incident form view beside the caller field to initiate agent to user conversation in ServiceNow integration with Teams application. Field decorator looks like this - MirnaliR_0-1760093073588.png

 

Oh I see something like this for the very first time, let's hope that somebody else will know better how to help you 🙏

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */