Hide a dropdown Button 'Create change request' option in the SOW.

Spartan_snow
Tera Expert

Hello All, I want to hide a 'Create change request' button on the service operation workspace for the Incident Record.

I tired by deactivating UI action but did not work

Please see attached picture.

Spartan_snow_0-1753273512195.png

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Spartan_snow 

check in sys_ux_form_action table and search and deactivate that

AnkurBawiskar_1-1753274913828.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Spartan_snow 

check in sys_ux_form_action table and search and deactivate that

AnkurBawiskar_1-1753274913828.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader