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1. what did you do in your last integration?2. challages set up intigration with servicenow3. Mid server in servicenow4. HTTP methode what is PATCH and PUT5. benefit of HRSD in servicenow6. HR criterisa & user critera in servicenow7. database view in...
What is Incident?
Hey All, I am begining to setup SLAs for a group of support teams (60+) that have never used any form of service level management in the past. My understanding of SLAs is to focus on the customer perspective. Response and Resolution times should stay...
Do we have a list of definitions for change and request closure codes? And, is there a limit on the number of closure codes you could have? Please provide any insights we may have of good definitions for close codes and what other close codes custome...