how can i remove email template for major incident management while creating communication plan

[P M Kamer Taj]

We need to remove email templates which are displaying by default while creating communication plan for major incident management.

how can we achieve it.

[Dr Atul - LNG]

Hi @P M Kamer Taj 

This link will helpful

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...