how can i remove email template for major incident management while creating communication plan

P M Kamer Taj
Tera Guru

‎05-13-2024 03:11 AM

We need to remove email templates which are displaying by default while creating communication plan for major incident management.

how can we achieve it.

Preview file
68 KB
0 Helpfuls
  • 344 Views
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-13-2024 03:49 AM

Hi @P M Kamer Taj 

 

This link will helpful

 

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/service-operation...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************