how can i update the history date/time stamps when sending an email from the toggle bar for an incident
when you send an email from the incident toggle bar, it does not update the incident last updated history
the activity is updated with the details of the sent email but the updated date/time is not reflecting this
email was sent today 7/30 @ 10:17 and i see that in the activity of the incident but the updated field is displaying 07-23-2024 14:54:42
is there a way to have the field updated with the date/time stamp that the email was sent?
