How to add closed and cancelled incidents in incident fixed by change tab in change request.
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05-07-2025 08:01 PM
The user wants to add incidents to the 'Incidents Fixed by Change' tab in the Change Request section. However, they're facing an issue: they can only add incidents with states 'New', 'In Progress', and 'Resolved'. They're unable to add incidents with 'Closed' or 'Cancelled' states. The requirement is to allow users to add incidents with all states, including 'Closed' and 'Cancelled', to this tab
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