requested for refrence feild starting serachingh without entering letter

NeethuB
Tera Contributor

requested for refrence feild starting serachingh without entering letter. For all reference feild

1 ACCEPTED SOLUTION

@NeethuB 

It's platform behavior for workspace and reference field

you must have clicked in that field and hence it shows searching

I clicked in that caller field and then only it started showing Searching,

Your requirement is not possible as you cannot tell system to start searching only after entering 3 characters.

AnkurBawiskar_0-1746614305683.gif

 

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Ankur Bawiskar
Tera Patron
Tera Patron

@NeethuB 

unless somebody types it won't search

what's your exact business requirement?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

See without typing any letter its is showing searching. I want to search only after entering 3 letter.

@NeethuB 

you must have clicked there and hence it shows searching

I clicked in that caller field and then only it started showing Searching, it's OOTB platform behavior for reference fields in workspace

Your requirement is not possible as you cannot tell system to start searching only after entering 3 characters.

caller field.gif

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

J Siva
Tera Sage

Hi @NeethuB 
I believe the issue is with your browser. Try logging in using a private window and see how it behaves.

Regards,
Siva