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‎05-07-2025 03:02 AM
requested for refrence feild starting serachingh without entering letter. For all reference feild
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‎05-07-2025 03:38 AM
It's platform behavior for workspace and reference field
you must have clicked in that field and hence it shows searching
I clicked in that caller field and then only it started showing Searching,
Your requirement is not possible as you cannot tell system to start searching only after entering 3 characters.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-07-2025 03:05 AM
unless somebody types it won't search
what's your exact business requirement?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-07-2025 03:11 AM
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‎05-07-2025 03:19 AM
you must have clicked there and hence it shows searching
I clicked in that caller field and then only it started showing Searching, it's OOTB platform behavior for reference fields in workspace
Your requirement is not possible as you cannot tell system to start searching only after entering 3 characters.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-07-2025 03:09 AM
Hi @NeethuB
I believe the issue is with your browser. Try logging in using a private window and see how it behaves.
Regards,
Siva