How to create open incident by priority/SLA progress?
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09-24-2023 11:24 PM
Hello,
Could someone help me,I am trying to create report for open incident by priority/SLA progress but unable to create same type of report as shown in below snip.Here we can see the report is group by priority and stack by is Bucket business percentage, same thing I am trying to do but in stack by business percentage field is not showing. Please help here how can I create same type of report?
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09-25-2023 12:21 AM - edited 09-25-2023 01:24 AM
Hi @nikita-chopde ,
please refer to the below link:
https://www.servicenow.com/community/platform-analytics-forum/how-to-create-report-of-open-incident-...
Please mark the appropriate response as correct answer and helpful, This may help other community users to follow correct solution.
Thanks & Regards,
Abbas

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09-25-2023 12:46 AM
Hi Nikita,
Create a report on Incident SLA table and then Group by: Business Elapsed percentage and Stacked by Priority.
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09-25-2023 02:39 PM
Hi @nikita-chopde ,
Have you looked into report ranges to achieve this report? https://docs.servicenow.com/en-US/bundle/vancouver-now-intelligence/page/use/reporting/concept/c_Rep...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
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