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How to fetch the caller's MS teams status on the incident form

Sakshi Arewar1
Tera Contributor

‎07-18-2024 03:22 AM

Hello,

I have a requirement related with MS teams Integration to ServiceNow. Can Anyone please suggest a way to retrieve the selected Caller's MS Teams Status on the Incident form, where "caller" field references to sys_user table.

 

@Ankur Bawiskar  Could you please help on this.

 

Thanks,

Sakshi

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