How to fetch the description values in flow designer
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02-28-2023 03:55 AM
Hi All,
We have a requirement to generate incident(Y) based on the other incident(X). I want to write a condition like this "if worker type is employee then it should return yes else no" The worker type details are present in the incident (X) description. Please let me know, how to fetch the description values using flow designer.
Thanks,
Supriya.
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02-28-2023 04:15 AM
Hi @Supriya20,
If you have created flow on incident table and want to fetch description of current incident then you can use datapill as shown below :
If you want to fetch description of some other incident record then you can use "Lookup record" action to get that incident record and then you can use datapill to fetch the description of that incident. Please find below screenshot :
Please mark helpful and accept solution if it helped you.
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02-28-2023 04:52 AM
Hi Abhishek,
The description contains the below values. How to fetch only Worker Type: Employee
User Name: Testing Enduser1
User ID: tenduser1
Job Title:
Contact Number:
Worker Type: Employee
First name: Testing
Last name: Enduser1
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02-28-2023 05:00 AM
Hi @Supriya20,
I think, Its not possible to fetch value of "Worker type" from description field.
You can try to check "Record-->Description" Contains "Employee"