How to set automated conference bridge notification via Microsoft Teams

[Atik]

Hi Everyone,

I am working on the Major Incident Management In that Specifically MIM Workbench, Where I need to 

when 15 minutes have elapsed since the declaration.

then an automated notification is sent to a pre-defined Microsoft Teams channel dedicated to major incidents.

as per my knowledge there are some plugin to be install, don't know I am right or not

Please help me on this I am not getting any community post or proper document on this.

Thanks, 

Atik

[Dr Atul G- LNG]

Hi @Atik 

Might be worth reading

https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/notify2/con...

https://www.servicenow.com/community/incident-management-forum/configuring-microsoft-teams-meetings-...

[Atik]

Hi @Dr Atul G- LNG ,

Thanks for the replay, i will definitly go through the doc links which you have send, Can you please help me with one think do we need to write any script or any integreation kind of thing, or is it like once we download the plugins and some admin level things and we are done.

Thanks, 

Atik

[Dr Atul G- LNG]

Hi @Atik 

I am not in situation now, where I can say we need script or not, but almost it will be OOTB but we may need lil script and flow to automate.