How to show alert/information message in agent workspace

RC19
Tera Contributor

‎10-31-2022 01:06 AM

We have written client scripts in global scope & workspace scope to show info message in agent workspace but that message is not populating in agent workspace view. Can you please guide on how to show error messages/info messages in agent workspace view.

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Community Alums
Not applicable

‎10-31-2022 01:10 AM

Hi @RC19 ,

You can use this approach : https://www.servicenow.com/community/now-platform-forum/popup-messages-in-custom-agent-workspace/m-p...

 

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