How to show choice field values based on the order on employee center
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‎02-29-2024 03:49 AM
Hi all,
We are using employee center and there is a record producer for Incident, In that we have category fields had number of choices.
The problem is in the backend values are showing in the drop down as i have given but on the employee center it is taking as alphabetically.
I am not able to find the solution for that
Please help me on this
Thanks,
Atik Bagwan
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‎02-29-2024 03:57 AM
Hi @Atik
Please provide screenshot of configuration , so that i can chekc. I think is expected behaviour.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-29-2024 04:14 AM
Hi @Dr Atul G- LNG ,
Yes I also thing that It is OOB behavior, But I wanted to know that is there any solution for that we can show the drop down based on the order number and not the alpha sequence.
Thanks,
Atik
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‎02-29-2024 04:21 AM
Hi @Atik
Try with order instead of Value
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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