I would like to create a new company department master in ITSM.

[真由藤田]

I would like to create a new company department master in ITSM. Could you please confirm if the following procedure for creating a new company department master in ITSM is correct? The process is expected to be similar to user registration, as outlined below:

1. Development Environment: Manually register by pressing the 'New' button for the company and department.
2. Development Environment: Filter the target records from the list screen and export them in XML format.
3. Production Environment: Import the XML exported in step 2 from the respective list screens."

[Ankur Bawiskar · Accepted solution]

@真由藤田 

yes the steps are correct.

Just want to inform usually company and departments are not creating manually but loaded using data source as they are part of foundation data.

Once data is loaded in DEV, it can be migrated via export XML to TEST and PROD

check these links for better explanation
Foundation Data Templates : Steps to Download Data Templates 

Configure foundation data 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[真由藤田]

Thank you !

I am going to add only one and not going to fetch data from AD

[Dr Atul G- LNG · Accepted solution]

Then create it manually and you are all sorted.