if incident is created or updated then the updated/created time should be displayed on user profile

[Nirupama Reddy]

if any incident is created or updated then the updated/created time should be displayed on user profile who has created/updated the incident. 

[Dr Atul G- LNG]

Hi @Nirupama Reddy 

I added the Related list in the user profile and I can see all the required fields:

[Nirupama Reddy]

Hi @Dr Atul G- LNG , 

Thanks for your response. The requirement which I am working on different. It is not about the adding related list. Here is the detailed requirement. Please let me know if you have any solution. 

GIVEN I am administrator
WHEN 'ServiceNow License Cleanup - BCM' is triggered
THEN it should perform the following when triggered:

1. Evaluate all of the users that have the following roles AND where the Role was granted to them >90 days ago:

• sn_bcm.admin
• sn_bcm.contributor
• sn_bcm_contributor
• sn_bcm.core_viewer
• sn_bcm.planner
• sn_bcm.program_manager
• sn_bcm.recovery_team_member
• sn_bcm.viewer
• sn_bcp.plan_viewer
• sn_bia.bia_contributor
• sn_bia.bia_viewer
• sn_crisis_ebn.viewer
• sn_recovery.event_member
• sn_recovery.event_viewer

2. Evaluate if the user is the Created By or Updated By user of the following Tables in the past 3 months:

• BCM Choice [sn_bcm_choice]
• Documentation Section [sn_bcm_document]
• Element Definition [sn_bcm_element_definition]
• Element variable [sn_bcm_element_variable]
• Grid configuration [sn_bcm_grid_configuration]
• Grid column configuration [sn_bcm_grid_column_configuration]
• Impact analysis question [sn_bcm_impact_analysis_question]
• Impact Category[sn_bcm_impact_category]
• Impact Rating [sn_bcm_impact_rating]
• Loss Scenario [sn_bcm_loss_scenario]
• Recovery Tier [sn_bcm_recovery_tier]
• Recovery Timeframe [sn_bcm_timeframe]
• Recovery Tasks [sn_bcp_recovery_task]
• Related Plan [sn_bcp_plan_plan]
• Plan Documentation [sn_bcp_document]
• Plan [sn_bcp_plan]
• Plan Assets [sn_bcp_plan_asset]
• Related Asset Dependency [sn_bcp_plan_asset_dependency]
• Plan Loss Scenario [sn_bcp_plan_loss_scenario]
• Plan Task [sn_bcp_plan_task]
• Recovery Strategy [sn_bcp_recovery_strategy]
• Recovery Team [sn_bcp_recovery_team]
• Plan Template [sn_bcp_template]
• Dependency report source [sn_bia_dependency_report_source]
• Impact Analysis [sn_bia_analysis]
• Impact Category Result [sn_bia_category_result]
• Dependency [sn_bia_dependency]
• Impact Dependency Group [sn_bia_dependency_group]
• Result [sn_bia_result]
• BIA Template [sn_bia_template] Score timeframe mapping [sn_bia_score_timeframe_mapping]
• Activated Plan [sn_recovery_activated_plan]
• Event [sn_recovery_event]
• Event Assets [sn_recovery_event_asset]
• Event Task [sn_recovery_event_task]
• Impacted Asset to Activated Plan [sn_recovery_impacted_asset_to_activated_plan]
• Approval [sn_recovery_approval]
• Approval Configuration [sn_grc_appr_approval_configuration]
• Approval Level [sn_grc_appr_approval_level]
• Approval Rule [sn_grc_appr_approval_rule]

3. If they are not, then remove them from all of the following Groups:

• BCM Administrator
• BCM Contributor
• BCM Contributor
• BCM Core Viewer
• BCM Planner
• BCM Program Manager
• BCM Recovery Team Member
• BCM Viewer
• BCP Plan Viewer
• BIA Contributor
• BIA Viewer
• Crisis Viewer
• GRC Approval Config. Admin
• GRC Approver
• Recovery Event Member
• Recovery Event Viewer

[Dr Atul G- LNG]

Hi @Nirupama Reddy 

I am not a developer, but you these can be done 

- Lets do manually

 - Create a report of the section 1 which provide you a list

For 2nd, i think you need to create metric for these tables , where you will capture that is these user changes / updated any thing in these table

and compare 1 and 2 sectrion results

for 3, create flow and remove user

Not an easy but need to do in parts.