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In reference field the lookup icon is converting to drop down icon when adding a reference qualifier

Niharika5
Tera Contributor

‎08-06-2025 05:13 AM

In reference field the lookup icon is converting to drop down icon when adding a reference qualifier to it.  And as soon as I am removing the reference qualified it is going back to same reference field with lookup icon

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Ashish Parab
Mega Sage
Mega Sage

‎08-06-2025 05:42 AM

Hello @Niharika5 ,

The solved thread below might work for you. Please take a look.
https://www.servicenow.com/community/developer-forum/reference-field-not-showing-up-as-dropdown-why/...

 

Please mark my response as Correct and Helpful if it assists you.


Thanks,
Ashish