Incident form - Service field is filtered by Category

[Tal5]

Hi everyone, I would love to get help on a certain issue.

I'm trying to figure out the most efficient way that adheres to OOTB behavior as much as possible,

filtering the Business Service field according to the Category field

Many thanks to everyone who helped.

[AniketC85155510]

Hello @Tal5,

Please refer the links below, which can might help you to resolve your query.

• How to filter business services based on category 
• Looking for advise - dynamic Category based on Business Service 
• Dynamic filtering for Business Services and Categories 

Let me know your views on this and Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,
Aniket

[AniketC85155510]

Hello @Tal5 ,

If you have any additional questions or concerns, please feel free to ask. If your queries have been addressed to your satisfaction, I would greatly appreciate it if you could mark my response as helpful and accept the solution. This will not only indicate the resolution of your issue but also assist future readers looking for similar solutions.

Thanks,
Aniket.

[AniketC85155510]

Hello @Tal5 

Is there any update on my response? if my response was helpful in addressing your query or If it assisted you in resolving your issue, kindly consider marking it as helpful, accepting the solution, and closing the thread. Doing so will not only acknowledge the assistance provided but also benefit future readers who might encounter a similar problem.

Thank you! 😁

Aniket.