Incident Related List & Reporting

[Dillin Bradley]

Hopefully an easy answer. I am having trouble in excluding Incidents in reporting. I'm looking to report off of Incidents that DO NOT have a Request created through it. I am able to report INCs that have REQs created from them but I'm not sure how to filter to an empty related list report of INCs

[Runjay Patel]

Hi @Dillin Bradley ,

you can add condition like request is empty.

[Dillin Bradley]

I don't see "request" as an option to add is empty?

[AshishKM]

How INC & REQ are related on incident form, any parameter which tells that REQ created via INC.

If that field exist on INC form and its reference type pointing to REQ table.

If REQ has parent field with related INC attached then you can use dot walking and apply filter.

[Dillin Bradley]

Hi @AshishKM , It isnt a field on the form, its the Related list and thus can have multiple REQs associated to it.