Incident

[ServiceNow40]

Hi,

Incident form below there are 4 different like "Task SLAs , Affected CIs , Impacted Services/CIs , Child Incidents".

But i need create two more like user , account.

Any idea how to build both in the incident form.

Please let me know.

[Di Zhang]

You means you need to add related list in your incident form?  please refer to Create defined related lists

[Shraddha Kadam]

Hello @ServiceNow40 ,

Task SLAs, Affected CIs, Impacted Services/CIs, Child Incidents - These are related lists.

You can create a related list for User and Account using Relationship module. Once you create it add it on the Incident form by Right click on the header -> Configure -> Related List

[SANDEEP28]

@ServiceNow40 That is called related list. What are you trying to achieve by bringing User and Account in related list. Can you please elaborate your requirement