Information could not be downloaded from the server because the transaction was canceled

[Ankit Pratap009]

Hello Team,

While filtering the CI from the Run Filter, it is throwing transaction cancelled error.

Is there any way to increase the buffer time so that i will not throw error.

[Maik Skoddow]

You have to increase any of the existing transaction quota rules: https://docs.servicenow.com/csh?topicname=c_TransactionQuotas.html&version=latest 

[Ankit Pratap009]

Hello, @Maik Skoddow  I have made changes in the sys_properties for exceeding the transactionals limits, but still error throws at 16 sec. only.

Please let me know if there is any specific sys_properties which increase transactional time

[SK Chand Basha]

Hi @Ankit Pratap009 

 Try clearing cache for instance by suffixing /cache.do

Mark it Helpful and Accept Solution!! If this helps you to understand.

[Ankit Pratap009]

Hello, @SK Chand Basha  No it doesnot work