Issue with dropdown texts in g_modal.showFields in Zurich version
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11-29-2025 03:37 AM
I have a client-side UI Action script that converts the sys_class_name of a record when a user clicks the button. The modal displays a dropdown with three tables. When a user selects a table and clicks the "Convert Case" button, the sys_class_name of the current record updates correctly.
This was working fine in Yokohama. However, after migrating to Zurich last week, the dropdown text now appears white on a white background, making it unreadable. I have tried several CSS approaches targeting g_modal.showFields, but nothing resolves the issue.
I’m sharing the UI Action client script and a snippet of the dropdown showing the white background.
Has anyone encountered this issue in Zurich, or can suggest a solution to fix the dropdown text visibility?
Below is my script
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11-30-2025 08:56 PM
seems to be a platform upgrade issue as code is working fine.
Please raise a case with ServiceNow.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-01-2025 05:22 AM
I have solved the issue.It should be
Thanks for the help
