ITIL role view access

faraaz
Tera Contributor

I need to create a view in incident form so that only ITIL users can access that view, how can I do it?

5 REPLIES 5

Ehab Pilloor
Mega Sage

Hi @faraaz,

If you want a new form view, then you can go to Form Layout and Configure the fields display on record for a New View that you should find below slushbucket. 

Then set a View Rule from All > System UI > Views that if Role is itil then it should be set to display as mentioned in another answer.

 

Regards,

Ehab Pilloor