Hey,
I’m looking for a detailed, step-by-step procedure on how to build a similarity-based solution—specifically within the Agent Assist framework. I want the guide to include how to define the solution, create recommendations, and also how to identify or define trends based on the similarity analysis.
So basically, I need:
A stepwise breakdown of the similarity solution creation process.
How to configure it in Agent Assist.
How recommendations are generated from the similarity model.
How to define and track emerging trends from the data or interactions.
