Can we use OAuth2.0 authentication for a GET Table API
Can we use OAuth2.0 authentication for a GET Table API
Forum Posts
Report on Assignment group change
Hi i need to create a report on all incidents which were assigned to the group "NAM - AN - Cost" and reassigned to the group "NAM - AN - Finance" team in the last 30 days. Is there a way to achieve this?
How to hide a choice from a list in SOW
I have read that g_form does not work in workspace.Ideally would have used the g_form.removeOption, but what can I use alternatively to achieve this.Places where I would like to apply this is on the State field to prevent a ticket from directly being...
Resolved! Getting error in flow designer "The requested flow operation was prohibited by security rules "
Hello Team,I have created Flow Designer it's working fine for me and also able to see SCTASK in the RITM, butwhen other user create RITM unable to see SCTASK in the RITM and in flow getting error like"The requested flow operation was prohibited by se...
Create Record from JSON format?
Hi Team, I have created the Schedule job and called the Datasoure in it. when we execute the schedule job JSON data will attach to Datasourece dynamically as below format and it will process through Transform map and create records in Source and Targ...
Resolved! Variable Sets - Public Access
Is it possible to make fields within a variable set available to unauthenticated users? I tried changing the Permissions (Read, Write, Create Roles) for each variable within the variable set to Public but that didn't work.Thanks in advance,AJ
Attachment to the ticket
Hi Team, When I attach a pdf/excel to the incident ticket, system was not considering it as additional comments update. But when I attach an img/png, it was considering as additional comments update.Can I know is there any configuration that I need t...
Form Views & View rules
Hi I would like non admin/non group members to only have one view on Project, while allowing admin/group members to be able to select other views. How can I achieve this? I tried an advanced view rule(shown below and variations of this), this does pr...
How to Create Report for Survey's result???
Hi All,I have created Incident survey when the incident closed. Can any one guide me how to create report with the below conditions? Number of surveys sent in a monthNumber of surveys responded to in a month% of satisfied vs. not satisfied% satisfied...
Resolved! Error using SYS ID for "requested for" while creating INC with OOB endpoint method
While trying to create a ticket through a record producer using an API, it's throwing error for some particular sys ID The end point is as below:POST: /sn_sc/servicecatalog/items/{sys_id}/submit_producerThe sys ID is present and user being active, a...
Resolved! Dashboard for Discovery
I am working on creating a Dashboard for ServiceNow Discovery on CMDB Objects Need to figure out which table to used and how to filter best to use bar chart or list table for the type of report: 1) How many objects are being discovered in Discovery?2...
Resolved! Incident Reduction via Event Correlation
Hello Community,I am looking for some help. We have a requirement to perform correlation of Incidents in order to reduce the incident counts and create problem records. We do not have any monitoring tools in our environment and our CMDB data is pulle...
How to redirect the page by click the button on service portal?
Hi Team, I have created the button on portal form. When i click the button, it should redirect to another page but the script is not working and redirection is not happening please help me. Code:Client Controller:var app = angular.module('Demo', []);...
Resolved! Does not contain
Hi,I want to filter records on incident table with reference field "assignment_group doesn't contain network". var gr = new GlideRecord('incident');gr.query(),if(gr.assignment_group.name!="net") //I have used this way and tried with indexOf but it i...
Parsing email body in an inbound email action
I need to parse data from email body and push it to one of the reporting table.Receiving an automated email everyday containing details against Server Backup. The report is being received as part of the email body and I need to parse the data and pos...
