maintain item list view issue
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yesterday
Hello
I have an issue with Maintain item list view, I can`t search, can`t even right click to get the list options, can`t click on that hamburger menu ... seems like it is locked by certain ACL .. all was working fine but suddenly I got locked out of that list view .
It happened to me before (years ago) and I was able to fix it by modifying some user preferenes settings .. but this time does not work ... any advice/ideas?
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yesterday
are you an admin?
other admins are also facing this issue?
share some screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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yesterday
yeap, im an admin ,
other admins don`t have this issue,
I checked other instances(UAT,..etc) no problem with maintain item list view there ... just in 1 instance
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7 hours ago
try to clear instance cache using cache.do and then logout and login again
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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6 hours ago
Hi @samirmeroua
1. Try in Incognito/InPriPrivate browser
Or
Navigate to cache.do in the navigator to clear the node cache.
2.
