Workspace and Requires role in UI actions

[NarayanaR050522]

Hi All,

How Workspace and require roles works in UI Actions, can any one share with real time use cases.

[Dr Atul G- LNG]

https://www.servicenow.com/community/developer-blog/managing-access-to-ui-actions-with-conditions-ro...

[Ankur Bawiskar]

@NarayanaR050522 

it's clearly mentioned in docs and easy to understand. what's the confusion?

My thoughts/explanation

UI Action in Workspace
-> To show a UI Action on a Workspace form, enable the required checkboxes in the Workspace section and add the script there.

-> Note that Workspace client scripts support only client‑side objects like g_form.

Requires Role
-> If multiple roles are specified, the logged‑in user must have at least one of them to see the UI Action.

-> The UI Action condition must also be met.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @NarayanaR050522 

Refer following Articles:

How to use UI Actions in Workspaces

Agent Workspace UI action - examples

Building Great Workspace Experiences in ServiceNow: UI/UX Tips for Agents