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maintain item list view issue

samirmeroua
Tera Contributor

Hello 

 

I have an issue with Maintain item list view, I can`t search, can`t even right click to get the list options, can`t click on that hamburger menu ... seems like it is locked by certain ACL .. all was working fine but suddenly I got locked out of that list view . 

It happened to me before (years ago) and I was able to fix it by modifying some user preferenes settings .. but this time does not work ... any advice/ideas? 

 

 

1 ACCEPTED SOLUTION

@samirmeroua 

try to clear instance cache using cache.do and then logout and login again

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

samirmeroua
Tera Contributor

Thanks guys , after clearing all the user preferences and clear the caches, logged out and log back in, the issue has been resolved