maintain item list view issue

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samirmeroua
Tera Contributor

3 weeks ago

Hello 

 

I have an issue with Maintain item list view, I can`t search, can`t even right click to get the list options, can`t click on that hamburger menu ... seems like it is locked by certain ACL .. all was working fine but suddenly I got locked out of that list view . 

It happened to me before (years ago) and I was able to fix it by modifying some user preferenes settings .. but this time does not work ... any advice/ideas? 

 

 

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Ankur Bawiskar
Tera Patron
In response to samirmeroua

3 weeks ago

@samirmeroua 

try to clear instance cache using cache.do and then logout and login again

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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samirmeroua
Tera Contributor

3 weeks ago

Thanks guys , after clearing all the user preferences and clear the caches, logged out and log back in, the issue has been resolved 

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