Major incident close task option on workbench view page

Not applicable

Hi There,

In the Major Incident Workbench view, under the Communication tab, we have different communication plans, each with a "Close Task" option. We need to know where this "Close Task" functionality is defined so we can modify it to automatically close the incident task when clicked.

I have checked UI actions and various page applications but couldn't find the source of this code.

 

Unic0rns_2-1722853664013.png

 

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @Community Alums 

 

This is on Workbench and changes on WB are not easy. It is something core code, a combination of HTML / scripts etc. which is not easily available for modification. 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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