Major incident like P1 incident
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08-10-2024 09:57 PM
Test Name : ITSM -- Major Incident Management -- Escalated.
Test Name : ITSM -- Major Incident Management -- p1 incident.
Step that failed -- Communication Tabs not appearing.Expected result -- Update , Alert , Tech Bridge , Resolved.
Describe the defect document details of the issue on the communicate tab below tabs are not appearing Update , Alert , Tech Bridge , Resolved.
Any idea how to get the above data .
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08-11-2024 03:00 AM
Hi @Ram012
Please provide some screen shot. Also are you trying in PDI or client instance.
Might be in PDI, so demo data missing, try to repair the MI plugins with Demo data.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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