I am setting up Major Incident Conference On-Call escalation.
Use Case:
If I add a group with on-call rota defined; invite/rotate primary members as configured.
If I add a group with NO on-call rota defined; invite all group members
As per the docs here I have set com.snc.iam.conference_call_follow_on_call_escalation = true.
This allows a group with on-call to rotate/escalate via the rota defined.
I have also set com.snc.iam.add_all_members_on_no_rota_defined = true. To invite all members where no rota defined.
During testing with both properties set true when I add ONLY the on-call group it is still adding ALL group members; rather than the rota defined primary.
Has anyone implemented conference on-call for Major Incident and can confirm correct system property config? I've tried many combination with no luck.
