MID Server showing Down/Validating

[jaubert]

My MID server is showing Down/validating under MID Servers, but when I log onto the server the MID server service is running.  Can anyone explain what is going on or point me to a reference?  Thx!  I have attached screen shots if needed.

[Johns Marokky]

Hi @jaubert ,

Did you face this issue after upgrading your instance ?

Have tried Rekey option in Mid Server. Sometimes Rekey option fixes the issues.

Also please check in the Mid Server agent logs and see if its showing any error. Sometimes due to certification issues also you will see this behavior.

I can see the version as an yellow in the Version, that means the Mid Server is Compatible, but an upgrade is recommended. This indicates that the MID Server version belongs to the same family as the instance, but not the same version.

Regards,

Johns

[jaubert]

Thank you so much for your response.  I am very new to server side so if I'm not making sense please let me know.  I will go ahead and upgrade to make them both compatible.  As for the rekey, should I "invalidate" first since I don't see the rekey option? 

[Johns Marokky]

Hi @jaubert ,

Once the Mid Server is upgraded and still you face issues you need to check on the agent logs available in the Mid Server. It will give more info on what the issue is.

I think the Rekey is available after validating.

Regards,

Johns